Please read and agree to the following before booking your session:

1. Nature of Services. Coaching sessions, including any intuitive, tarot, or discernment-based work, are offered for the purposes of personal insight, reflection, and goal-setting. They are not a substitute for medical, psychological, psychiatric, legal, or financial advice or treatment.

2. No Guarantees. Intuitive readings and coaching insights are offered as guidance and perspective, not as predictions of fact or guarantees of outcomes. You are responsible for the decisions you make in your own life.

3. Not a Licensed Therapist. Melissa Franklin is not a licensed therapist, psychiatrist, psychologist, or medical provider. If you are experiencing a mental health crisis, please contact a licensed professional or crisis service in your area.

4. Confidentiality. What you share in sessions will be kept confidential, except where disclosure is required by law (e.g., risk of harm to self or others).

5. Cancellation Policy. Cancellation and request for refund can be made up to 3 days before your scheduled appointment (booking). If your booking is less than 3 days away, you can request to reschedule, however a refund will not be provided. If you have any scheduling issues, please reach out as soon as possible and I'll do my best to work with you.

6. Payment. Payment is due at the time of booking. Once I receive and review your intake form, I will reach out to schedule our session and share a payment link. Once payment is received, you are officially booked. Please review the cancellation policy above.

7. Consent. By checking this box, I confirm that I am 18 years of age or older, that I understand the nature of the services described above, and that I voluntarily agree to participate.

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